Lead Customer Success Manager
Company: VirtualVocations
Location: Manassas
Posted on: April 1, 2025
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Job Description:
A company is looking for a Lead Customer Success Manager,
Strategic.
Key Responsibilities
Own and nurture relationships with top-tier customers, ensuring
alignment with their strategic goals
Develop and execute robust account strategies that drive mutual
success, retention, and growth
Provide expert-level consultation on best practices in omni-channel
marketing and retention strategies
Required Qualifications
7+ years of Customer Success, Account Management, or related
experience, ideally within a marketing or SaaS company
Proven ability to manage and grow strategic customer relationships,
ensuring retention and revenue expansion
Expert in mapping customer KPIs to success strategies using the
product suite
Experience leading executive engagements and influencing
decision-makers at high levels
Deep understanding of omni-channel marketing and advertising
technologies
Keywords: VirtualVocations, Dale City , Lead Customer Success Manager, Executive , Manassas, Virginia
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