Fire Alarm Services Manager

Company: US Main
Location: Bethesda
Posted on: April 20, 2025

Job Description:

I have direct hire Fire Alarm Service Manager positions in Bethesda, Maryland and only servicing Montgomery County. The hiring company covers all areas of power distribution, low voltage and design/build applications. They also provide design, installation and maintenance services.

Interested in this role You can find all the relevant information in the description below.





Benefits for employees-401k, company vehicle, medical, dental, vision, flexible spending accounts, short term and long-term disability, life insurance, vacation and personal leave and additional benefits.







FIRE ALARM SERVICE MANAGER-JOB DESCRIPTION

Operations & Management:

Oversee fire alarm service and maintenance operations, ensuring quality, efficiency, and compliance with codes and regulations.
Manage the scheduling and dispatching of fire alarm service technicians.
Develop and implement service strategies to improve efficiency and customer satisfaction.
Monitor and ensure compliance with NFPA 72, NEC, OSHA, and local fire codes.
Team Leadership & Training:
Lead, train, and mentor a team of fire alarm service technicians.
Conduct performance reviews and provide coaching to enhance technical and customer service skills.
Ensure technicians stay up to date with certifications and training requirements.



Customer Relations & Sales Support:

Serve as the primary point of contact for clients regarding fire alarm service issues.
Work closely with clients to provide technical solutions, troubleshoot issues, and recommend service agreements.
Assist the sales team in estimating, preparing proposals, and securing maintenance contracts.
Build and maintain strong relationships with new and existing clients to ensure customer satisfaction and retention.



Compliance & Safety:

Ensure all fire alarm systems meet compliance standards and pass inspections.
Keep up with the latest industry regulations and implement necessary changes.
Promote and enforce a culture of workplace safety.



Technical Expertise:

Troubleshoot and resolve complex fire alarm system issues.
Work with multiple brands of fire alarm systems, including Notifier, Siemens, EST, Simplex, Silent Knight, Honeywell, and Fire-Lite.
Ensure all maintenance, repair, and installation work is completed with precision and adherence to manufacturer guidelines.
Design-Build Projects & Drawings:
Lead the design and development of fire alarm system layouts for new construction and renovation projects.
Create and review drawings, schematics, and submittals for fire alarm installations.
Coordinate with architects, engineers, and other stakeholders to ensure seamless project execution.
Ensure all designs adhere to applicable fire codes, industry standards, and project specifications.



Qualifications:

Minimum of 5 years of experience in fire alarm system service, maintenance, and management.
NICET Level II or higher certification in Fire Alarm Systems (preferred).
Strong understanding of NFPA 72, NEC, IBC, and local jurisdiction fire codes.
Experience managing field technicians, scheduling service calls, and overseeing project execution.
Ability to read and interpret blueprints, schematics, and technical manuals.
Experience in fire alarm system design-build projects and the ability to create and review drawings.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Excellent communication and interpersonal skills for managing teams and interacting with clients.
Experience in using service management software.
Valid driver's license with a clean driving record.

Keywords: US Main, Dale City , Fire Alarm Services Manager, Executive , Bethesda, Virginia