LAN ENGINEER - PLACEMENT
Company: Apex Systems
Location: Reston
Posted on: October 11, 2024
Job Description:
Job#: 2040358 Job Description: Apex Systems is seeking is a LAN
Engineer to join our client's team in the National Capital Region!
Please see below for more details:What You'll Get to Do:Serve as an
on-site Incident Management/Tier II Technical Operations member
responsible for incident management and completing pre-defined
requests. Overview:Job Title: LAN EngineerJob Type: Full-Time, 6
month contract to hireCompensation: $50/hr - $55/hr & -$105k salary
conversionLocation: HQ: National Harbor, MD - Travel required
within NCRShift: 6 am - 2 pm ESTClearance required: Active Secret
or ability to obtainResponsibilities include:
- Respond to dispatch requests to resolve incidents and provide
smart hands assistance at DHS sites.
- Work closely with other support teams to ensure incident events
are handled in a timely manner.
- Directly interface with clients, customers, vendors, and other
support team members to resolve incidents, fulfill requests, and
complete tasks.
- Rack/unrack, install/uninstall, repair/replace, and set
up/rebuild servers and network devices in network/computer rooms at
DHS sites.
- Collaborates with other technical staff and management in the
testing of new software, computer systems and network
technologies.
- Set up and maintain channel alignment of the head-in systems,
coordinate system expansion and configuration/reconfiguration;
interface and coordinate with digital satellite service and cable
service contractors.
- Troubleshoot and mitigate service issues identified with the
Z-Band cable distribution solution and other cable TV / satellite
TV distribution solutions.
- Perform preventative maintenance checks using the pre-defined
checklist to validate the cable tv solution's operational state and
mitigate identified issues.
- Inspect and maintain network and computer rooms at DHS sites
including cable management and cable repair.
- Document, track, and coordinate incidents in ServiceNow.
- Join troubleshooting bridge calls for major incidents.
- Perform Tier II-level administration tasks to fulfill
pre-defined requests and tasks.
- Assist with postmortem related activities and support various
efforts related to operational improvements.
- Based on recommendations from management, implement new and
improved processes, change processes, perform new tasks, create
reports, and address ad-hoc requests.
- Contribute to documentation in the Knowledge Base, Standard
Operating Procedures (SOP), work instructions, and job aids.
- Continuously cross-train in systems, network administration,
telephony, and cable television distribution systems.You'll Bring
These Qualifications:
- Ability to obtain DoD Security Clearance
- Ability to obtain Department of Homeland Security (DHS) Entry
On Duty (EOD) - Active EOD preferred
- BA/BS + 8 years of applicable experience
- At least one of the following certifications:
- Cisco Certified Network Associate (CCNA)
- COMPTIA A+, or Network+, or Security+ Certification
- ITIL Foundation certification (not required to start but
expected to attain in first six months)
- Ability to perform in-depth troubleshooting of IPTV and digital
cable and satellite tv distribution systems
- Ability to travel locally within National Capital Region
- Ability to travel long distance (within continental United
States) up to 15%
- Work on-call rotation to respond to incident escalations
- Experience with cable infrastructure standards, LAN closet
neatness (BICSI standards) and compliance with safety
regulations
- Experience using Service Now service management software (or
similar tool) to track incidents and service requests through the
full lifecycle
- Ability and desire to learn new technologies (servers,
switches, virtual hosts, etc.)These Qualifications Would be Nice to
Have:
- Previous DHS or DoD experience
- The following certifications is highly desired:
- Relevant hands-on Microsoft Windows administrator
certification
- COMPTIA A+, or Network+, or Security+
- Cisco Certified Network Associate (CCNA)
- ITILv4 Foundation
- BICSI Installer 1, Installer 2, and/or Technician
Certification(s)
- Ability to perform in-depth troubleshooting on Windows
Operating Systems (Windows 10 and Server), Microsoft Office 365,
Active Directory, network issues, print server
- Knowledgeable of Problem Management best practice and
processes
- Knowledge of and experience with Z-Band video distribution
systems as well as other industry known cable and satellite TV
digital distribution systems
- Knowledge of and experience with IP based video distribution
systemsWhat We Can Offer You:
-
- We've been named a Best Place to Work by the Washington
Post.
- Our employees value the flexibility that allows them to balance
quality work and their personal lives.
- We offer competitive benefits and learning and development
opportunities.
- We are mission-oriented and ever vigilant in aligning our
solutions with the nation's highest priorities.#clearance
#clearedEEO EmployerApex Systems is an equal opportunity employer.
We do not discriminate or allow discrimination on the basis of
race, color, religion, creed, sex (including pregnancy, childbirth,
breastfeeding, or related medical conditions), age, sexual
orientation, gender identity, national origin, ancestry,
citizenship, genetic information, registered domestic partner
status, marital status, disability, status as a crime victim,
protected veteran status, political affiliation, union membership,
or any other characteristic protected by law. Apex will consider
qualified applicants with criminal histories in a manner consistent
with the requirements of applicable law. If you have visited our
website in search of information on employment opportunities or to
apply for a position, and you require an accommodation in using our
website for a search or application, please contact our Employee
Services Department at or . Apex Systems is a world-class IT
services company that serves thousands of clients across the globe.
When you join Apex, you become part of a team that values
innovation, collaboration, and continuous learning. We offer
quality career resources, training, certifications, development
opportunities, and a comprehensive benefits package. Our commitment
to excellence is reflected in many awards, including ClearlyRated's
Best of Staffing in Talent Satisfaction in the United States and
Great Place to Work in the United Kingdom and Mexico. LAN Engineer
- Placement
Keywords: Apex Systems, Dale City , LAN ENGINEER - PLACEMENT, IT / Software / Systems , Reston, Virginia
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