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Customer Experience Consultant

Company: VirtualVocations
Location: Baltimore
Posted on: February 1, 2025

Job Description:

A company is looking for a Customer Experience Consultant to provide support and education to clients in the real estate industry.



Key Responsibilities

Provide exceptional customer service and support to photographers and agents
Master the Aryeo & BYOP products and processes
Respond to customers within assigned service levels and resolve technical issues


Required Qualifications

1+ years of customer support experience, with 6 months in technical support preferred
Experience with CRM systems
Broad knowledge of online software and relevant technologies
Ability to work effectively with customers of varying technical proficiency
Flexible schedule, including weekend availability

Keywords: VirtualVocations, Dale City , Customer Experience Consultant, Professions , Baltimore, Virginia

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