IT Support Specialist

Company: VirtualVocations
Location: Baltimore
Posted on: February 1, 2025

Job Description:

A company is looking for an IT Support Specialist to provide outstanding customer support to its user community.

Key Responsibilities

Provide on-premise and remote end-user support, troubleshooting, and diagnosing problems
Track and manage service requests via email, phone, or in-person
Install, customize, and test hardware and software

Required Qualifications

2 or more years' experience in IT support preferred
Proven experience providing high-quality technical support and customer service to end-users
Experience managing and responding to technical incidents
Expertise in diagnosing and repairing hardware malfunctions
Bachelor's degree in information technology or related field preferred

Keywords: VirtualVocations, Dale City , IT Support Specialist, Other , Baltimore, Virginia

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